Remote IT Support
IT issues need to be addressed quickly and efficiently in today’s fast-paced business world.
A resilient and robust remote solution will identify and resolve issues to prevent downtime. Net Essence offers a swift and cost-effective IT support service to address any of your issues. We will cover your computers, networks and servers. Keeping your business moving is important to us, which is why we always aim to connect remotely to the problem machine and solve the issue as quickly as possible. Your needs will be addressed without delay and support costs will be lower.
- Remote support allows us to scale support to meet your business needs. You will be assigned your own IT technician, who will be able to access your system anytime, anywhere. All you need is an internet connection to get started.
- When you request remote PC support, our technicians will access your computer and investigate the issue. This allows you to continue with other tasks.
- We aim to fix the problem within 30 minutes. An engineer can also be sent to your business locations if on-site assistance is required.
- Remote computer support is secure, less intrusive and provides a faster response to your needs. There are no call out fees and more than 90 per cent of all queries can be fixed remotely.
- The issues you face are unique challenges.
Give us a call to see how we can help you to strengthen your business.