Many smaller companies may ask themselves: Why would we consider outsourcing IT?
Outsourcing your day-to-day IT management gives you access to an entire new team – a whole IT Department, for less than the cost of one in-house technician. You get professional support 24/7, not just in work hours, and not just subject to a staff member’s health or holiday time. With outsourcing, you are no longer limited by the skill set of your staff, because you have access to the full range of expertise available in a complete team.
- Fixed Costs
You know how much you are paying each month for the level of cover that makes most sense for your business.
- 24 Hour Monitoring
24 hours a day, 7 days a week, we are monitoring your IT systems to ensure smooth operation.
- Guaranteed Response Times
With an IT Support Service Level Agreement (SLA), you know that should any issues arise, a technical support team is ready to answer your calls.
- Focus on Your Business
With day-to-day IT matters being managed, your staff can focus on working for your business. In-house departments can concentrate on bigger, strategic IT decisions.
- Reduce Costs of IT Asset Ownership
By maximising the software and hardware assets that you already own and armed with the up-to-date reports on inventory and licenses, IT procurement costs can be managed effectively.
- Minimize Security Risks
With a comprehensive IT security policy, plus on-going monitoring of the application of that policy, you can take steps to protect your data and IT assets against negligence, corruption and malicious intent.
- Limit Compliance Risk
In today’s financially austere times, even small business will face closer scrutiny from the authorities. With effective hardware and software audit reports available at any time, you’ll be well prepared for any investigation.
- Manage Technology Change Effectively
As your outsourced, in-house IT department, we can advise of changes in technology and the implications they may have, or the possibilities they present for your business.